Welcome to Impact Meter Services

Welcome to Impact Meter Services! We take this opportunity to assure all our clients of our commitment to the highest service standards, integrity and honest business practice at all times and we trust that your future dealings with us will be to your total satisfaction.

Impact Meter Services provides a utilities management service to multi-tenanted premises where the City Council only provides a bulk electricity/water supply to the perimeter. A developer / landlord / body corporate contracts our services in this regard, whereupon we register with the City Council as the bulk consumer of electricity / water at those premises. Impact therefore becomes responsible for monthly payment of the bulk supply account to the Council.

In turn, Impact measures the individual tenant's consumption within the premises, and bills them accordingly. Companies such as ours are referred to as "re-sellers", as well as the municipal electricity by-laws.The National Energy Regulator and the City Council prescribe the tariffs that must be charged by re-sellers to consumers, and no "mark-up" of any kind may be made on electricity / water consumption.

As Impact Meter Services pays the bulk-supply account to the Council on a monthly basis, we essentially become the electricity supplier to the consumer within the premises. This means that we are entitled to discontinue the electricity / water supply of any consumer whose account falls into arrears or who has no written agreement with us for the supply of electricity/water.

Impact Meter Services supplies and maintains the electricity meters within a complex free of charge, and these meters are physically read on a monthly basis (no estimates are done if at all possible). These readings together with the meter numbers are reflected on the monthly invoice that is issued to every consumer within the premises. The electricity meters remain the property of Impact Meter Services at all times.

After hours service

As a value added service, Impact Meters provides an after hours service for electricity interruptions till 21H30
Tel 012 763 8200